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What are some of the common issues I could see when installing PredictPulse?

  • SMTP relay not configured properly to allow outbound email outside of customer network.
  •  Customer network not available, misconfigured, or proper information not available. (Example(s) – Ethernet cable not available or Ethernet port on switch not configured properly or available).
  •  Wireless communications (no signal) not available to complete registration/installation if using ‘Hotspot’ for customer.
  • Proper customer IT resources not available to assist with network issues.
  • Incorrect firmware on connectivity card.