How does PredictPulse work?

Currently, PredictPulse only works with Eaton UPSs in the U.S. and does not function on any non-Eaton power devices or in other countries. Eaton UPSs use a connectivity card, sending out update emails to Eaton every 15 minutes on the health and status of connected equipment. Health and alarm data are collected at Eaton’s data center and pushed to your dashboard and mobile app. If there is a critical alarm, the software will email it immediately to Eaton and notify your designated contacts. Eaton analysts communicate with Eaton field technicians and your contacts to remedy critical events, and, if you have a service agreement with parts and labor coverage, Eaton will expedite the on-site service to resolve any issues.