Eaton Logo

How do I know that PredictPulse connection is secure?

PredictPulse uses SMTP port 25 for one-way, outbound-only traffic via your mail server to send emails to Eaton. Using industry-standard security protocols and methods, and implementing rigorous IT security architecture and methods, Eaton built PredictPulse with security and privacy in mind. The architecture is built around multi-tenancy, two-step authentication, complex passwords and similar authentication of subscribers to prevent unauthorized access. In other words, Eaton cannot get inside the data center or control any connected UPS equipment. Eaton only receives data from connected equipment, and can never integrate, or come through the firewall. This provides a completely secure solution.